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Tue. Dec 10th, 2024
  • SALARY : R627 474 per annum, (plus benefits)
  • CENTRE : Charlotte Maxeke Johannesburg Academic Hospital
  • REQUIREMENTS : Grade 12 or equivalent. Basic R425 qualification (Diploma/ Degree in Nursing) or
    equivalent qualification that allows registration with the SANC as a Professional
    Nurse. Registration with SANC as a Professional Nurse. A minimum of 8 years
    appropriate / recognizable experience in nursing after registration as a Professional
    Nurse with the SANC in General Nursing. At least 3 years of the period referred to
    above must be appropriate/ recognizable experience at management level.
    Knowledge: Knowledge and understanding of Healthcare Quality Assurance
    program (Patient Safety Incident (PSI) Management, Customer Services,
    Standards Compliance). Knowledge of related Guidelines and Health Regulations,
    Policies and Acts. Computer Literacy (i.e. MS Word, PowerPoint and Excel). Ability
    to work independently in a multidisciplinary context. Analytical thinking,
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    independent decision- making and problem-solving skills. The following will be
    added advantage: A qualification in Total Quality Management. Applicant must be
    in possession of a valid South African driver’s license.
  • DUTIES : Manage the Operational requirements of the Quality Assurance office. Develop an
    Operational plan aligned to the Strategic Plan and collaborate with other program
    managers to implement strategies to achieve targets. Develop clinical quality
    improvement programs, policies, guidelines and indicators with regards to
    complaints, clinical audit and PSI Management. Promote compliance and
    implementation and monitor implementation of National Guidelines and Quality
    Assurance Programs. Support department in the investigation of complaints and
    priority PSAI, conduct redress meetings and clinical audits. Collate monthly,
    quarterly and annual Quality Assurance reports and consolidate into a
    comprehensive report of the hospital. Monitor compliance with Quality Assurance
    Indicators as per Annual Performance Plan. Analyse data, establish and monitor
    trends. Plan and facilitate relevant trainings on Quality Assurance program.
    Facilitate sharing of lessons drawing from Complaints and PSAI Management.
    Monitor creation of an environment that promotes the rights of patients. Liaise and
    advise on effective communication with relevant internal and external stakeholders.
  • ENQUIRIES : Ms. M Mthezuka-Kganakga Tel No: (011) 488 4600
    Ms M. Maseko Tel No: (011) 488 4732
  • APPLICATIONS : should be submitted at Charlotte Maxeke Johannesburg Academic Hospital, Admin
    Building Room 08. No. 17 Jubilee Road, Park town 2193.
  • NOTE : The new Z83 must be fully completed (please refer on the left side of Z83 special
    notes for clarity), it must be initialed and signed. On the Z83 the Department where
    position was advertised it should state Department of Health. According to
    Department of Public Service and Administration (DPSA) Circular 19 of 2022,
    applicants are not required to submit copies of qualifications and other relevant
    documents on application but must submit a fully completed Z83 and a detailed
    Curriculum Vitae. The Curriculum Vitae should be recently updated that specifies
    the following: All experience should be in a chronological order indicating the
    position, institution and respective dates indicating the starting and ending period
    (DD/MM/YYYY). The information on the new Z83 must be in sync with the
    Curriculum Vitae. Only shortlisted candidates will be required/requested to submit
    certified copies of qualifications and other relevant documents on or before the
    interview. Personnel Suitability Checks (PSC) –Verification (Reference checksProvide at least 3 off which one must be immediate supervisor and must be
    contactable, the Department shall reserve the right to conduct verification beyond
    names provided, where necessary. Failure to submit all the relevant information
    preceding the statement above will result in disqualifying the candidate. Identity
    verification, qualifications verification, criminal record checks, credit/financial
    stability checks and employment verification. If you have not been contacted within
    three (3) months after the closing date, please accept that your application was
    unsuccessful. Candidates in possession of a foreign qualification must furnish the
    Department with an evaluation certificate from the South African Qualifications
    Authority (SAQA) (Only when shortlisted). The recommended candidate may be
    subjected to medical surveillance as required by the Occupational Health and
    Safety Act, Act 5/1993. Institutions reserves the right to utilize practical
    exercises/tests for non-SMS positions during the recruitment process to determine
    the suitability of candidates for the post(s). The Department reserve the right not to
    fill the post. The Gauteng Department of Health is guided by the principles of
    Employment Equity. Coloured Males, Coloured Females, Indian Males and Indian
    Females, African males and African Females are encouraged to apply.
  • CLOSING DATE : 01 December 2023
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