Old Mutual Call Centre Agent: This role offers the chance to join a vibrant team committed to driving Africa’s narrative of growth and success. Are you looking for a career as a call centre agent? If so, this article will guide you on how to apply for the Old Mutual Call Centre Agent job.
| Location | Pinelands |
| Posted: | 3 days ago |
| Job Requisition ID: | JR-56308 |
Old Mutual is dedicated to harnessing the abundant opportunities across Africa, a commitment mirrored in our diverse and skilled workforce. By joining Old Mutual, you become part of a tradition of excellence and innovation in the financial sector.
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Are you a self-motivated, hard working candidate that can work at a leading financial service company? The you are what they are looking for. Whether you are a graduate or an experienced professional trying to elevate your career, Old Mutual has something to offer you.
As a Call Centre Agent, you will be integral in providing top-tier client service. Your role will involve managing both inbound and outbound calls, adhering to established procedural, productivity, and quality standards. With direct supervision, you will be individually accountable for meeting your targets, supported by comprehensive training and coaching.
| Matric/Grade 12 |
| 6-12 months of outbound call centre sales/retail sales experience |
| Previous financial services experience desirable |
| Clear credit and criminal records |
| Computer Literacy (MS Office) |
| A clear criminal and credit check |
| Excellent communication skills (written and verbal) |
At Old Mutual, we are committed to nurturing talent and providing ample opportunities for professional development. As a Trainee Call Centre Agent, you will benefit from extensive training and ongoing support to enhance your skills and knowledge. Our structured training programs are crafted to help you excel and succeed in your role.
We understand the value of a friendly work environment. Our seasoned team of specialists will provide direction and coaching to help you succeed in your role. You will have access to materials and tools that will help you answer customer inquiries quickly and effectively.
Starting as a Trainee Call Centre Agent, you can progress to more senior roles within the organization based on your performance and aspirations.
Old Mutual call centre agent average base salary is R122 000 per annum.
There are no established criteria for applying directly to employment, however companies may need a grade 12 certificate and computer abilities.
Yes, you can work as a call centre agent without any prior experience.
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