Old Mutual Call Centre Agent: This role offers the chance to join a vibrant team committed to driving Africa’s narrative of growth and success. Are you looking for a career as a call centre agent? If so, this article will guide you on how to apply for the Old Mutual Call Centre Agent job.
Job Posting Details
| Location | Pinelands |
| Posted: | 3 days ago |
| Job Requisition ID: | JR-56308 |
About Old Mutual Career
Old Mutual is dedicated to harnessing the abundant opportunities across Africa, a commitment mirrored in our diverse and skilled workforce. By joining Old Mutual, you become part of a tradition of excellence and innovation in the financial sector.
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Old Mutual Call Centre Agent
Are you a self-motivated, hard working candidate that can work at a leading financial service company? The you are what they are looking for. Whether you are a graduate or an experienced professional trying to elevate your career, Old Mutual has something to offer you.
Job Summary
As a Call Centre Agent, you will be integral in providing top-tier client service. Your role will involve managing both inbound and outbound calls, adhering to established procedural, productivity, and quality standards. With direct supervision, you will be individually accountable for meeting your targets, supported by comprehensive training and coaching.
Basic Requirements
| Matric/Grade 12 |
| 6-12 months of outbound call centre sales/retail sales experience |
| Previous financial services experience desirable |
| Clear credit and criminal records |
| Computer Literacy (MS Office) |
| A clear criminal and credit check |
| Excellent communication skills (written and verbal) |
Why Joining Old Mutual?
1. Training and Development
At Old Mutual, we are committed to nurturing talent and providing ample opportunities for professional development. As a Trainee Call Centre Agent, you will benefit from extensive training and ongoing support to enhance your skills and knowledge. Our structured training programs are crafted to help you excel and succeed in your role.
2. Supportive Environment
We understand the value of a friendly work environment. Our seasoned team of specialists will provide direction and coaching to help you succeed in your role. You will have access to materials and tools that will help you answer customer inquiries quickly and effectively.
3. Career Growth
Starting as a Trainee Call Centre Agent, you can progress to more senior roles within the organization based on your performance and aspirations.
How to Apply for Old Mutual Call Centre Agent
FAQs
How much does Old Mutual call centre earn?
Old Mutual call centre agent average base salary is R122 000 per annum.
What are qualifications needed to become a call centre agent?
There are no established criteria for applying directly to employment, however companies may need a grade 12 certificate and computer abilities.
Can I work as a call centre agent without experience?
Yes, you can work as a call centre agent without any prior experience.