- Company: Sasria
- Location: Sandton, South Africa
- Closing date: 04 March 2025
Sasria Learnership Programme 2025
- Position Title: Claims Learnership
- Duration: 12 months contract
Role Purpose: The trainees will be responsible for processing and resolving claims within the given authority by ensuring validity, evaluating responsibility, and negotiating settlement, while also providing great customer service and cost containment.
The management of claims should be within the governed framework to ensure compliance with the short term insurance regulations.
Responsibilities:
- Perform administrative responsibilities such as registering new claims and loading (and authorizing) payments.
- Examine and validate new claims and any supporting evidence.
- Adjust claims to verify that the merits are consistent with Sasria policy coverage.
- Ensure that the necessary documentation supporting the quantum are received and that the computations are valid.
- Perform document diary maintenance on IMS system.
- Update the reserve in accordance with the reserving policy, and maintain continuous follow-up on outstanding evidence of quantum.
- Uses sound judgment and decision-making to assess the claims exposure, select the best course of action, and settle the claim correctly within granted authorities.
- Approve claims within assigned authority after verifying and validating all papers within the policy cover.
- Escalate complex and contentious claims to Supervisor.
- Manage and guarantee that any such external resources and claims are handled in accordance with Sasria’s policies and philosophy.
- Update the system notes on a regular basis to ensure they reflect the most recent state of the claim.
- Inform the underwriting department of any gaps in coverage, withheld papers, and premium losses or profits.
- Handle all client inquiries and queries quickly and in accordance with policy.
- Negotiate the settlement of claims.
- Liaise with Agent companies and brokers regularly on the progress of the claim.
- Update all key parties on the status of the claim.
- Perform any appropriate responsibilities assigned by the Line Manager.
Requirements:
- Must have Grade 12 / Matric
- No experience required
Agency/ Broker Liaison
- Negotiate the settlement of claims.
- Regularly check up with agent companies and brokers to see how the claim is progressing.
- Update all key parties on the status of the claim.
Perform ad hoc tasks
- Perform any appropriate responsibilities assigned by the Line Manager.
How to Apply
Good luck for your applications!
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