Standard Bank Call Center Learnership Programme for 2025
Standard Bank Call Center Learnership. Are you a South African graduate with a love for communication, customer service, and a desire to pursue a meaningful career in banking? Standard Bank’s PPB (Personal & Private Banking) Voice Branch Learnership provides valuable experience in a busy call centre while obtaining a certification, stipend, and industry accreditation.
What Is the Standard Bank Call Center Learnership?
This 12-month programme, which runs from October 1, 2025, to September 30, 2026, exposes students to the voice-branch call center operations of Standard Bank. As a learner, you’ll:
- Gain comprehensive exposure to inbound/outbound banking calls
- Develop great communication, service, phone, and email etiquette.
- Learn how to analyze and process client information
- Understand South African financial regulations and frameworks
- Resolve customer inquiries professionally and build lasting relationships
Also Read: FNB Learnerships for 2025
In addition to working in this fast-paced setting, you will be pursuing an Agile Banking Professional Certificate (NQF Level 5), which is FAIS-accredited and will open up more financial industry options.
Stipend & Perks:
- Monthly allowance: R6 800
- Student medical aid included
- Increasing employability with the Agile Banking Certificate and the FAIS certification
- Twelve months of contract, practical training with a top financial institution in Africa
Who’s Eligible?
Ideal for high-potential young grads, candidates must fulfill the following criteria:
- South African citizen, aged 18–30
- Completed an undergraduate degree
- Fluent in English, computer‑literate
- A maximum of six (6) months of prior job experience.
- Not presently employed, studying, or registered in another learnership/internship program.
Why It’s a Game‑Changer
- Fast-Track your Banking Career: by earning while learning in a formal atmosphere.
- Globally Relevant Accreditation: Earning an NQF-5 certificate and FAIS accreditation might lead to opportunities in the finance sector.
- Professional Immersion: Improves communication, problem-solving skills, and regulatory comprehension.
- Health and financial support: A competitive stipend and medical insurance safeguard your well-being while allowing you to focus on your career.
Also Read: SAYouth NYS Phase IV Programme Now Open!
Real‑World Skills You’ll Acquire
By the end of the training, you’ll be competent in:
- Navigating the whole voice-branch value chain.
- Professional Telephone and Email Etiquette.
- Information analysis and data processing.
- Applying compliance, risk, and regulatory knowledge.
- Customer-centric communication and relationship building.
Why join the Standard Bank call center learnership in South Africa
With a Standard Bank Call Center Learnership, you’ll acquire hands-on experience while earning a certificate that will improve your abilities and widen your knowledge. Earning while learning will help you grow your abilities, achieve your objectives, and be driven to do better.
How to Apply for Standard Bank Learnerships
- Check Eligibility: Before applying, please ensure that you satisfy the minimum criteria.
- Select Your Learnership: Depending on your professional preferences, you can choose between the Universal Banker and Frontline Learnership.
- Apply Online: To submit your application, go to the Standard Bank website or recruiting portal.
- Submit Before the Closing Date: The deadline for applications is not specified.
Standard Bank is a disability-friendly workplace, and we encourage people with disabilities to apply.
Conclusion
The Standard Bank Call Centre Learnership is more than simply a job; it is a stepping stone to a successful career in banking. With organized study, validated certifications, coaching, and a generous stipend, this programme will help you build real-world skills and stand out in the financial services field. If you’re interested in people, money, and professional development, this learnership is the first step toward your goals.
CLOSING DATE: NOT SPECIFIED