Contact Centre Agent Remote Job 2025
Contact Centre Agent
- Salary: R20,000 per month
- Location: Fully Remote, South Africa
- Working Hours: Monday to Friday, 8 AM – 4 PM UK Time
Job Description
Looking for an exciting remote opportunity? Join our team as a Virtual Contact Centre Agent, where you’ll handle customer inquiries professionally over the phone. No prior experience is required; thorough instruction is offered! This position suits people with great communication skills who thrive in a fast-paced workplace.
About the Role
Are you a great communicator who wants to help others? We are searching for motivated and dedicated people to join our growing contact center team. No prior experience is required, only a positive attitude and a desire to learn!
About Us
We are a forward-thinking firm that understands the importance of remote talent. Our team is a dynamic mix of creativity, innovation, and drive, all working together to change the way companies interact with qualified individuals throughout the world. If you’re ready to launch your career in customer service, we’d love to hear from you!
Key Responsibilities
- Respond to incoming consumer calls and conduct outgoing follow-up calls.
- Provide accurate information about products and services
- Assist customers with inquiries and troubleshoot basic issues
- Document call details and update customer records
- Follow up on client complaints to guarantee their satisfaction.
Requirements
- Strong verbal communication and active listening skills
- Basic computer literacy, especially experience with CRM systems (training is offered).
- Ability to work remotely with a steady internet connection and a peaceful environment.
- No prior experience is required—full training provided!
Locations: South Africa
Remote status: Fully Remote
Useful Links:
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- Vodacom Learnership Programme 2025
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