Data Capturer/Receptionist X5

REGION: PRETORIA

Data Capturer/Receptionist X5. Our client, who specializes in labor relations (Bargaining Council), is looking for a Data Capturer/Receptionist to join their dynamic team. You will be in charge of the company’s data , as well as welcoming tasks. Your primary role will be to guarantee the correctness of the information submitted into the Council’s system while maintaining a high level of business confidentiality.

Behavioural Competency

Excellent communication skills both verbally and in writing
Well-groomed and presentable
A stable track record
Honesty and integrity
Accuracy
Attention to detail
Well organised
Maintain confidentiality
Take responsibility for work
Works well under pressure and meet targets
Able to work independently
Fluent in English
Ethically sound and no criminal record
Ability to build positive relationships with high level of interpersonal skills

Data Capturer/Receptionist Duties

Duties include the following, but not limited to:

Answer all incoming phone calls professionally and politely, assisting the salon owner/employee/colleague/party members with the necessary information and/or determining the purpose of the call and transferring to the appropriate department.
Greet visitors/guests/members and assess the nature and purpose of their request.
Data capture on the system for new registrations, altering data, dismissing personnel, etc.
Data is constantly checked, corrected, and updated.
Meeting deadlines and targets
Handling and resolving queries on data
Monthly reports
Weekly planning of work schedule
Receiving visitors at the office
Assisting with visitor and telephone queries
Handle incoming faxes on a regular basis and successfully manage the switchboard, taking messages and following up on calls.
Ensure that calls are filtered to ensure timely resolution.
Wage schedules, collective agreements, refunds, registration paperwork, etc. should be faxed and sent quickly.