Capitec Bank is Hiring: Life Cover Claims Assessor (No Experience Required). Are you ready to be part of one of South Africa’s most innovative and customer-focused banks? Capitec Bank is looking for dynamic and self-motivated people to join their team as Life Cover Claims Assessors in Stellenbosch.
If you are enthusiastic about service and want to make a difference, here is your opportunity!
Why Capitec?
Capitec Bank is more than simply a place to work; it is a place to succeed. Their culture emphasizes service excellence, client happiness, and operational efficiency. As a Life Cover Claims Assessor, you will help shape how Capitec Life interacts with clients and ensuring that claims are processed swiftly, promptly, and equitably.
Who Should Apply?
Capitec is searching for candidates with no prior experience, making this an excellent chance for anyone wishing to enter into the insurance claims industry. Whether you’re a recent graduate or someone with expertise in other sectors, as long as you have a strong eye for detail, excellent communication skills, and a love for helping people, this could be your next big career move.
What Will You Be Doing?
As a Life Cover Claims Assessor, you will be responsible for:
Supporting Life Cover Claims Process
You’ll work alongside various stakeholders to enhance the claims assessment process, ensuring that it’s smooth and efficient. You’ll even engage with industry experts like reinsurers to fine-tune the process further.
Assessing Life Cover Claims
Your primary responsibility will be to check and analyze life insurance claims, ensuring that all required documentation are correct, full, and legally binding. You will ensure that claims are processed correctly, holistically, and within the agreed-upon timeline.
Handling Queries and Complaints
At Capitec, customer service is key. You will resolve queries and complaints related to claims, working with the Complaints Management team to handle disputes and appeals in accordance with Capitec’s standards and timelines.
Building Relationships
To fulfill Capitec Life’s objectives, you’ll need to develop trusted connections with both internal teams and external stakeholders, fostering cooperation.
Minimum Requirements:
- Education: A Grade 12 National Certificate or Vocational Qualification.
- Experience: Prior experience reviewing life insurance claims is preferred but not required. If you have previous experience in customer service or administration, your talents will be useful in this position.
Ideal Requirements:
- A appropriate tertiary qualification in healthcare or science is advantageous.
- An grasp of the life insurance sector and claims processing procedures will be beneficial but not required.
Skills:
- Attention to Detail: You’ll be dealing with sensitive claims data, so precision is key.
- Decision-Making: You will be needed to evaluate assertions and make conclusions regarding their validity and correctness.
- Numerical Reasoning: This function necessitates a comprehension of numerical data in relation to life insurance claims.
- Strong communication: It is critical to handle inquiries and concerns in a clear and professional manner.
- Organizational Skills: You’ll need to plan, organize, and prioritize your tasks efficiently.
What Will Set You Apart?
- Knowledge of the Life Insurance Industry: Even if you don’t have firsthand experience, being familiar with life insurance plans, medical terminology, and the claims procedure will be extremely beneficial.
- Relevant Certification: Having an occupational certificate or training in long-term life insurance claims evaluation is helpful, but not required.
Working Conditions
- Location: Stellenbosch, Western Cape.
- Employment: Full-time with a clear criminal and credit record required.
Why You Should Apply
This is a rare opportunity for anyone looking to advance in the insurance sector while working for a forward-thinking organization like Capitec. The skills you’ll gain in this work will not only help you advance in your insurance career, but will also provide you with significant experience in one of South Africa’s fastest-growing businesses.
Capitec provides a dynamic and friendly work environment that encourages new ideas and prioritizes personal progress. If you’re looking to make a real difference in people’s lives and contribute to a company that values service, apply now!
- To see what life at Capitec is all about and complete a short assessment, please click here!
How to Apply
- Discover Capitec Culture: Click here to read more about Capitec and take a quick assessment to discover whether this position is a good fit for you!
- Complete Your Application: Once you’ve completed the assessment, finalize your application by clicking Apply below.
This is your opportunity to join a forward-thinking team devoted to providing exceptional service in the banking and insurance industries.
Useful Links:
- Customer Service Agent (Temporary)
- Best AVBOB Long Term Insurance Learnerships 2025
- Best Santam Short-Term Insurance Learnership Programme
- Best Anova Health Institute X75 Learnerships
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